Book a collection
Record the slot, pickup details and consented operational contact.
Clinic + Lab · Collections
From collection request to report-ready, every handoff has a place.
Clinic + Lab connects booking, runner dispatch, custody, sample exceptions and patient-safe status updates—without turning operational messages into report delivery.
₹1,799/monthOPERATIONS, NOT CLINICAL RECORDSClinic + Lab
01Book a collection02Dispatch the route03Prove the handoff04Close the loop
Only the next right action, for the right role.
Who it is for
For clinics and diagnostic teams managing home collections or clinic-to-lab handoffs that must be reliable and auditable.
Sehat Line tracks collection status and custody. It never places test values, interpretation or diagnosis into a runner view or message preview.
How the day moves
A clear operating rhythm.
Dispatch the route
Group stops by locality and assign only the information a runner needs.
Prove the handoff
Capture barcode, OTP or staff verification through each checkpoint.
Close the loop
Show a neutral status and notify only through approved patient access.
Every included capability
Details that help a buyer decide.
These are product capabilities, not a promise of unattended automation. Your team stays in control of every patient-facing operational action.
Plan the field day
Turn scattered home collections into an accountable runner workflow.
- ✓ Locality-based route grouping
- ✓ Runner assignment
- ✓ Low-data runner mobile mode
- ✓ Collection slots and status
Protect chain of custody
Every operational handoff is visible without revealing results.
- ✓ QR/barcode checkpoints
- ✓ Patient OTP or staff proof
- ✓ Lab receipt timeline
- ✓ Partner-lab minimum-data handoff
Catch exceptions early
Give the team a place to resolve broken handoffs before they become a patient problem.
- ✓ Missing-label flag
- ✓ Delayed-pickup signal
- ✓ Temperature-window risk
- ✓ Custody-gap and duplicate-request desk
Keep people informed safely
Patient updates stay useful and deliberately neutral.
- ✓ OTP patient-ready tracker
- ✓ Collection-confirmed templates
- ✓ Report-ready notification
- ✓ Turnaround, billing and consumable watch
Close the last mile
From collection to a safe, on-time handoff—without ever touching results.
- ✓ OTP-gated report delivery handoff
- ✓ Runner live ETA to patient
- ✓ Fasting and prep instructions
- ✓ Recollection workflow and TAT/SLA tracking
Safe AI layer
Useful intelligence, with a person accountable.
AI groups locality routes, flags workload and custody exceptions, predicts consumable pressure and drafts neutral status language for staff review.
Explore Operations AI →Ready to explore it in your clinic?
Start with the workflow that fits today.
See the plan guide and checklist before creating a workspace. Protected operational tools become available after sign-in.